Free Shipping & 90 Day Returns
Vinny & Charles Free Shipping and 90 Day Returns
Shipping
*IMPORTANT* Please make sure that the shipping address is correct as this is the one we will ship to.
A tracking number will be provided on all orders when they ship out.
Delivery times are estimates only. Insurance is not included. If you would like the piece to be insured, please let us know.
A tracking number will be provided on all orders when they ship out.
Delivery times are estimates only. Insurance is not included. If you would like the piece to be insured, please let us know.
DOMESTIC
All items are sent with Australia Post Express shipping. This generally takes 2-5 business days. A signature will be required on receipt.
All items are sent with Australia Post Express shipping. This generally takes 2-5 business days. A signature will be required on receipt.
INTERNATIONAL
International shipping is with DHL Express Courier and generally takes between 2-7 days. A signature is not required on delivery.
International customs and import duties differ from country to country.
Buyers are responsible for any CUSTOMS and DUTIES that may apply.
International shipping is with DHL Express Courier and generally takes between 2-7 days. A signature is not required on delivery.
International customs and import duties differ from country to country.
Buyers are responsible for any CUSTOMS and DUTIES that may apply.
Returns
We accept returns and exchanges up to 90 days after purchase.
Please get in contact with us before you return your item.
Items must be returned as new, unworn and in the original packaging. Any damaged packaging will be deducted from the refund. Any costs associated with repairing worn items will be deducted from the refund amount.
On items eligible for returns, the buyer is responsible for shipping and customs charges. We will cover shipping costs for faulty items only.
Items must be returned with tracked shipping and require signature on delivery. We strongly suggest that you insure the item as we cannot process any refunds if the item goes missing in the shipping process.
Unfortunately, we can’t offer returns on custom or rush orders, engraved items, sale or payment plan orders.
Please get in contact with us before you return your item.
Items must be returned as new, unworn and in the original packaging. Any damaged packaging will be deducted from the refund. Any costs associated with repairing worn items will be deducted from the refund amount.
On items eligible for returns, the buyer is responsible for shipping and customs charges. We will cover shipping costs for faulty items only.
Items must be returned with tracked shipping and require signature on delivery. We strongly suggest that you insure the item as we cannot process any refunds if the item goes missing in the shipping process.
Unfortunately, we can’t offer returns on custom or rush orders, engraved items, sale or payment plan orders.
